Article 1: Introduction

1.1 Your privacy is of essential importance to Koffiego. We strictly comply with applicable personal data protection legislation.

1.2 This privacy policy describes how www.koffiego.eu collects, uses, shares and protects the personal data we obtain about you.

1.3 For questions, access requests or to exercise your rights, contact our customer service team.

Article 2: Processing when handling orders

2.1 When you place an order, we process your personal data to handle it properly. Your data may be shared with our delivery service.

2.2 We use your name and address details, email address, telephone number and billing address to perform the agreement we enter into with you.

2.3 This information is retained for 2 years, and then for a further seven years in accordance with statutory retention requirements.

Article 3: Contact form

3.1 You can use the contact form to ask questions or submit requests. We use your name, email address and telephone number with your consent.

3.2 This information is retained until we are sure you are satisfied with our response, and for six months afterwards.

Article 4: Disclosure to third parties

4.1 Your personal data is shared only where necessary to perform the agreement or where legally required.

4.2 We have entered into data processing agreements with these third parties to safeguard your privacy.

Article 5: Cookies

5.1 Our webshop uses cookies in accordance with this article and our cookie statement.

5.2 You can refuse the use of cookies, which may affect the webshop's functionality.

Article 6: Google Analytics

6.1 We use Google Analytics under a data processing agreement and have taken measures to protect your privacy, such as anonymising IP addresses.

Article 7: Security

7.1 Personal data security is a priority for us, and we take appropriate measures to protect your data.

Article 8: Changes to the privacy policy

8.1 Any changes to this privacy policy will be published on this page.

Article 9: Your rights

9.1 You have the right to access, correct and delete your data, withdraw consent and object to certain uses.

9.2 To exercise your rights, contact our customer service team.

Article 10: Complaints

10.1 If you believe your rights have not been properly respected, you have the right to lodge a complaint with the Dutch Data Protection Authority.

Article 11: Contact details

11.1 For further questions and comments concerning this privacy policy, contact:

Koffiego
[email protected]

This privacy policy takes effect from the date above and may be amended without prior notice.